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I was walking home from work, I hear a woman screaming at a child, yes I stood there and recorded it this time since it is not the first time I hear this abuse. She screamed at the child "Serenity", so many abusive, hurtful things. Told her she was going to bruise her up so bad, she was not going to be able to go to school the next day. The mouth on this woman has not changed. I have called DCF many times, and just not sure if they have intervened. The fact that she still manages to verbally abuse a child in this way out in the open, disgusts me because I can only imagine what she does to this child behind closed doors. Can anyone offer advice?